User Data Deletion & Privacy Policy

1. Data Collection and Usage

At Nibedita Pharmacy, we prioritize the privacy and security of our users' data. We are transparent about what we collect and why.

What We Collect

• Personal Information: Includes your name, phone number, and email address provided during appointment booking or account creation.
• Health Information: Limited data regarding appointment preferences, doctor selection, and basic reason for visit (if provided) to facilitate medical services.
• Usage Data: Information about how you access and use our website, including device type, browser version, and pages visited, to improve user experience.

Why We Collect It

• Service Provision: To book appointments, dispense prescriptions, and provide customer support.
• Communication: To send appointment reminders, updates about your prescriptions, or important health notices.
• Improvement: To analyze service usage and improve our automated booking systems and website functionality.
• Legal Compliance: To comply with healthcare regulations and record-keeping requirements.

2. Data Retention

We retain your personal and health information only for as long as is necessary for the purposes set out in this policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

3. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We employ robust security measures including encryption and access controls to safeguard your information.